Privacy & Policy | $CIAO MINING APP
Personal Data Protection
🛡️ Privacy Policy
Your privacy is fundamental to us. This policy explains how we collect, use and protect your personal information.
Last updated November 2025
🛡️ Key Privacy Information
Your Data Protection Rights
Under UK GDPR and Data Protection Act 2018, you have the right to access, correct, delete, or port your personal data. You can also object to processing or request restriction of your data.
Data Protection Officer: ciaominingapp @ ciaomarkets.com
Response Time: 72 hours (30 days for complex requests)
ICO Registration: registered with UK Information Commissioner's Office
Privacy Concerns?
If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer. You also have the right to lodge a complaint with the ICO if you believe your data protection rights have been violated.
🛡️ Age Verification Requirements
Mandatory 18+ Verification
We collect date of birth, country of residence, and IP geolocation data during registration to verify users are 18+ years old, as required by UK financial services regulations and consumer protection laws.
Legal Compliance
Age verification data is retained for minimum 7 years per regulatory requirements and cannot be deleted while your account is active.
⛓️ Information We Collect
Account Information
Name, email address, account credentials, and verification status required for service provision and regulatory compliance.
Discount Credit Data
Discount code generation and redemption records for educational credit system. All credits are converted to discount codes for Ciaomarkets.com purchases.
Transaction Logging
Comprehensive transaction logs for all discount code activities (generation, redemption, expiration, cancellation). Logs include: user email, code details, amounts in USD and CIAO, Shopify order IDs, timestamps, and IP addresses. These records are maintained exclusively for customer support and dispute resolution purposes.
Educational Simulation Data
Learning simulations, credit history, discount code generation records, and educational statistics necessary for service delivery and progress tracking.
Technical Data
IP address, device information, browser type, session data for security monitoring, fraud prevention, and platform optimization. One account per IP policy enforcement.
🔒 Data Protection
🔐 Encryption
All data is encrypted in transit and at rest using industry standard AES-256.
🛡️ Blockchain Security
Transactions are protected by Solana blockchain's native security.
🔒 Limited Access
Only authorized personnel have access to data, with regular audits.
📋 Terms of Service
Service Usage
By using $Ciao Mining, you agree to use the service only for legal purposes and in compliance with local regulations.
Responsibilities
You are responsible for the security of your bonus codes and mining decisions made.
Modifications
We reserve the right to modify these terms with 30 days notice through the platform.
🧿 Your Rights
Data Access
You can request a copy of all personal data we keep.
Correction
You can request correction of inaccurate or incomplete personal data.
Deletion
You can request deletion of your personal data, subject to legal and contractual obligations.
👥 Privacy Contacts
Data Protection Officer
For privacy-related questions, contact our DPO:
Email: ciaominingapp @ ciaomarkets.com
Response within: 72 hours
🎓 Regulatory Compliance
🇬🇧 UK GDPR Compliance
Compliant with UK General Data Protection Regulation and Data Protection Act 2018
🏛️ ICO Registration
Registered with the United Kingdom's Information Commissioner's Office (ICO)
⚖️ Financial Conduct Authority
Compliant with FCA guidelines for financial services and cryptocurrencies
🔗 Blockchain Compliance
Compliant with the United Kingdom DeFi and blockchain regulations